Resident service plan
Project background
The company has a relatively high degree of informatization and a large scale, and its own technical capabilities or manpower are insufficient. On-site services can also help customers get rid of the short-term or long-term lack of qualified operators. In order to ensure that the relevant equipment of Party A is in good condition and functioning normally, on-site technical services are provided.
Service Content
1. Network operation and maintenance services
Professional monitoring, patrol maintenance and optimization of the supporting equipment required for the operation of the customer's network system are carried out, and the existing faults and hidden dangers are discovered and resolved in time to ensure the safe, stable and efficient operation of the customer's network system.
2. Application operation and maintenance services
Provide business status monitoring, business data processing and system fault handling and optimization for the application system specified by the customer to ensure the safe, stable and efficient operation of the customer's application system.
3. Host storage operation and maintenance services
Through professional monitoring, inspection and optimization of the customer's host system, the existing faults and hidden dangers can be found and resolved in time to ensure the safe, stable and efficient operation of the customer's host system.
4. Data center operation and maintenance services
Integrate customers' existing resources, provide customized services for the entire data center, discover and eliminate hidden problems in a timely manner, improve the availability and security of customer data centers, and ensure the normal operation of customer data centers.
5. Desktop operation and maintenance services
Through the productized desktop service operation method, we provide customers with standard desktop outsourcing service products and reduce the overall cost of customers' IT operations.
